《职场通用英语》内容紧紧围绕英语学科核心素养，与时代、专业、岗位相结合，突出英语学科的工具性、职业性和人文性。按照求职、办公、接待、会议、交通、住宿、餐饮、差旅、职业规划、客户服务这些常见的职场工作情境划分为10个单元，每个单元设听、说、读、写、语法、文化之旅6个部分，融入了中国的新发展、新变化、新成就，国内外新的技术发明，国际交往通行法则、中外行为差异等，同时每个单元还设置“职场建议”、高等学校英语应用能力AB级考试真题练习，以全面培养学生职场涉外沟通、多元文化交流、语言思维提升和自主学习完善的学科核心素养和职业素养。本书可作为高职或应用型本科院校公共英语课教材。 本书配有动画、音频，读者通过扫描书中二维码即可观看。 本书配有电子课件，凡使用本书作为教材的教师可登录机械工业出版社教育服务网下载。咨询电话：010-88379375。

目 录 CONTENTS
前言
学习指南
二维码索引
Unit (page)
Listening & Speaking
Reading
01
Job Interview
/ 001
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
Telephone Interview
02
In the Office
/ 021
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
Office Etiquette
03
Receiving Visitors
/ 041
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
How to Receive Visitors in Your Company
04
Meeting
/ 059
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
What You Should Know about Virtual Meetings
05
Transport
/ 076
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
Development of Chinese Transport
06
Hotel
/ 093
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
Choosing a Hotel for Your Business Trip
07
Business Dinner
/ 110
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
Key Elements to a Successful Business Dinner
08
Business Trips
/ 128
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
Going on a Business Trip
09
Career Plans
/ 144
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
How to Make a Career Plan
10
Customer Service
/ 162
Ⅰ Lead-in
Ⅱ Listening Comprehension
Ⅲ Speaking
How to Handle the Customer Complaints
参考文献 /180