本书自对软件基本概念的介绍入手，循软件开发项目的整个过程，从项目管理的角度，对软件开发的各个环节逐一进行了分析，并且每个章节都附有相应的案例，针对性很强，通过案例。将消费需求转化为软件产品规格设计、软件项目开发过程管理和软件项目后期管理。本书的特点主要体现在：1.可操作性强。从技术分析开始，落脚于管理。2.针对性强。3.指导性强。4.内容全面。内容丰富、具体、实用，涵盖了软件工程和项目管理的基本要素和方法。结合软件工程的理论、方法、技术和真实应用案例，将项目管理的先进理念引入软件工程领域。

软件项目管理是软件工程和项目管理的交叉学科，是项目管理的原理和方法在软件工

程领域的应用。《软件项目管理（第2版）》以项目管理知识体系（PMBOK）为核心，

围绕着软件项目开发的全过程，从软件项目需求管理、软件项目成本管理、软件项目进度

管理、软件项目风险管理、软件项目配置管理、软件项目资源管理、软件项目质量管理等

方面对软件项目中的管理问题进行探讨，并且介绍了在软件项目实践中集中使用相关理论

和技术的方法。

本书最后一章配套有实验内容，学生可根据具体实验，熟悉与掌握软件项目管理的一

些基本工具，如Microsoft Project 2016等，让学生学会利用项目管理工具进行项目计划、

预算以及甘特图、流程图的制作。本书在每章的最后都设有“课堂案例讨论”内容，教师

可以根据具体学习进度与教学内容，让学生提前准备案例讨论的内容，以便在课堂上让学

生以小组为单位进行项目案例模拟演练或者解决方案的演示，从而真正提升学生解决实际

项目问题的能力。

本书配有教案、PPT、教学大纲、配套项目管理软件工具等教辅材料，具有系统性、

知识性、实用性等特点，既可作为高等学校计算机及相关专业本科生的教材，也适合专业

技术人员作为参考。

本书由夏辉和徐朋担任主编，夏辉、徐朋、王晓丹、屈巍、杨伟吉和刘澍负责全书的

编写工作，杨雪华也参与了部分实验内容编写工作，徐朋负责策划，周传生老师负责审稿，

并最终完成书稿的修订、完善、统稿和定稿工作。

本书从选题到立意，从酝酿到完稿，自始至终得到了学校、院系领导和同行教师的关

心与指导。王学颖教授、李航教授为本书的策划和编写工作提供了有益帮助和支持，并对

本书初稿在教学过程中存在的问题提出了宝贵的建议。本书也吸纳和借鉴了中外参考文献

中的相关知识和资料，在此一并致谢。由于作者教学任务繁重且水平有限，加之时间紧迫，

书中存在错误和不妥之处在所难免，诚挚地欢迎读者批评指正。

 夏辉

 2020年5月

目　录

第1章 软件项目管理概述 ······························································································1

1.1　软件项目管理的概念及特征 ················································································1

1.2　项目生命周期 ········································································································6

1.3　项目管理知识体系 ································································································7

1.4　软件项目管理的目标 ··························································································11

1.5　软件项目管理过程 ······························································································11

本章总结 ·······················································································································13

课后练习 ·······················································································································13

第2章 项目的启动和准备 ····························································································14

2.1　项目的立项 ··········································································································16

2.2　项目的准备工作 ··································································································33

2.3　项目可行性计划 ··································································································35

2.4　项目启动动员 ······································································································40

2.5　课堂讨论案例 ······································································································41

本章总结 ·······················································································································44

课后练习 ·······················································································································44

第3章 软件项目的计划 ································································································45

3.1　软件项目计划概述 ······························································································45

3.2　软件项目计划的内容 ··························································································45

3.3　项目计划工具 ······································································································66

本章总结 ·······················································································································67

课后练习 ·······················································································································67

第4章 软件项目需求管理 ····························································································68

4.1　软件项目需求管理概述 ·····················································································69

4.2　软件需求开发 ······································································································73

4.3　软件需求管理 ·····································································································81



软件项目管理（第2版） 

VI

本章总结 ······················································································································86

课后练习 ·······················································································································86

第5章 项目的进度管理 ································································································88

5.1　项目进度的概念 ··································································································89

5.2　项目进度计划制订方法 ······················································································92

5.3　进度计划的撰写 ··································································································99

本章总结 ·····················································································································113

课后练习 ·····················································································································114

第6章 项目的估算和成本管理 ····················································································115

6.1　项目成本估算概述 ····························································································115

6.2　项目估算方法 ····································································································118

6.3　估算工作量的方法 ····························································································122

本章总结 ·····················································································································128

课后练习 ·····················································································································128

第7章 软件项目的质量管理 ·······················································································129

7.1　质量管理概述 ····································································································129

7.2　软件质量管理计划 ····························································································131

7.3　软件项目质量控制和缺陷预防 ········································································140

7.4　软件项目质量度量 ····························································································145

本章总结 ·····················································································································147

课后练习 ·····················································································································147

第8章 软件项目风险管理 ··························································································148

8.1　软件项目风险概述 ····························································································149

8.2　风险的认识和分析 ····························································································150

8.3　应对项目风险的措施 ························································································165

本章总结 ·····················································································································170

课后练习 ·····················································································································170

第9章 软件项目的人力资源和沟通管理 ·····································································171

9.1　项目团队组织结构 ····························································································172

9.2　项目团队管理概述 ····························································································176



目　录

VII

9.3　团队的激励管理方式 ························································································180

9.4　与管理层以及客户关系的处理 ········································································190

9.5　沟通管理 ············································································································192

本章总结 ·····················································································································196

课后练习 ·····················································································································196

第10章 项目的收尾 ···································································································197

10.1　项目收尾概述 ··································································································198

10.2　项目验收和移交 ······························································································200

10.3　项目总结和评价 ······························································································207

本章总结 ·····················································································································209

课后练习 ·····················································································································209

第11章 实训指导 ·······································································································210

11.1　实训1：熟悉和学习MS Project 2016工具 ··················································210

11.2　实训2：制作软件项目管理常用图形 ···························································219

11.3　实训3：制作常用结构图和流程图 ·······························································238

11.4　实训4：制作项目进度计划 ···········································································241

11.5　实训5：综合实验 ···························································································254

本章小结 ·····················································································································271

课后练习 ·····················································································································272

参考文献 ·······················································································································273

理论与实践兼备，“互联网+”新形态教材，配套资源丰富

夏辉 沈阳师范大学软件学院副教授。曾在华为技术有限公司业务软件部门做PA/PM，技术支持等多个岗位的6年华为企业工作经历，2011年进入沈阳师范大学软件学院。近5年主持省部级项目5项，共发表学术论文40余篇，包括SCI,EI和CSSCI及中文核心期刊论文12篇，出版有教材，译著、教材各5部，发明专利、软件著作权10余项。