本教材是以旅游活动的整个过程为主线,选取了40多个符合旅游活动流程的典型工作场景，密切贴合旅游业的核心工作轨迹，其所涉及的工作流程和服务理念特别适合旅游专业 学生和旅游业从业人员的需求。本教材分为旅游业介绍、旅游服务和旅游文化三大部分，共十二章，内容涵盖 旅游活动中的食、住、行、游、购、娱等各个方面。每一章包含引言、情景对话、专业词汇短语、阅读材料、技能练习和知识扩展等内容。

Chapter 1 An Introduction to Tourism Industry
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 2 At the Travel Agency
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 3 Staying in a Hotel
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 4 Food and Beverage
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 5 Transportation
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 6 Shopping
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 7 Entertainment
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 8 Sightseeing
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 9 Complaints
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 10 Dealing with Emergencies
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 11 Chinese Local Activities
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
Chapter 12 Red Tourism
PartⅠ Lead-in
PartⅡ Situational Dialogues
Part Ⅲ Vocabulary&Useful Expressions
Part Ⅳ Reading Materials
PartⅤ Skill Training
Part Ⅵ Knowledge Expansion
附 录 国内著名景点中英文对照
参考文献

郭晓斌，郑州铁路职业技术学院旅游商贸系教师、学工办主任，目前旅游管理硕士在读；曾参与河南省政府招标课题两项，主持十一五规划课题等教学和科研课题多项，旅游英语专业领域科研能力强。曾做过《心情故事》英汉双语丛书的副主编，参编过《酒店情景英语》，积累了一定的编写经验。