处于组织中的人们是什么状态? 人们的个性如何影响工作? 如何激励员工勤奋工作? 如何成功地管理组织的变化? 　　本书对上述问题及其他有关问题作了清楚而确切的解释。对于那些接受短期培训的管理者、MBA，以及想迅速了解这一问题核心内容的教师和学生来说，都不失为极具价值的参考书。它还可以作为管理人员的藏书，以及那些有抱负的管理人员完善自己知识和技能的参考资料。

?1 Introduction to the study of organizational behaviour 1牋?Organizational behaviour as a subject 2牋?The application of organizationaI behaviour 3牋?How to use this book 7牋?References 7?2 Individual differences and motivation 9牋?Individual differences 9牋?References 41?3 Group behaviour and leadership 42牋?Definitions 42牋?Leadership 69牋?References 83?4 Power and politics 85牋?Definitions of power 86牋?Personality and power 91牋?Situational determinants of power 93牋?Organizational politics 94牋?Conclusion 97牋?References 101?5 Careers and transitions 103牋?Definitions l03牋?Development of life stages l05牋?Trait theories 108牋?New approaches to career theories l09牋?Models 117牋?Career anchors 119牋?Mentoring 121牋?Transitions 124牋?Synchronization l27牋?Personal control l28牋?Career development 129牋?Work history 130牋?References 133?6 Organizational theory 134牋?Classical theories l35牋?The human relations approach 137牋?Systems theories l40牋?Contingency theory 144牋?Conclusions 148牋?References l51?7 Organization structure 153牋?Strategy and structure 153牋?Centralization versus decentralization 156牋?Organization design 158牋?New technology and organization design 163牋?Management style and organizational culture 168牋?Organic versus bureaucratic forms 169牋?Conclusions 171牋?References 171?8 Organizational development and organizational change 172牋?Definitions 172牋?Aims 172牋?Historical approach l74牋?T group methods and assumptions 175牋?Change agent l80牋?Other issues 18l牋?Individual level l82牋?Diagnosis 183牋?Culture and organizational development 186牋?Models 189牋?Effectiveness 192牋?Politics l96牋?Readiness to change l98牋?Stress 199牋?Management style 201牋?Coping with the change framework 202牋?Change and discontinuities 204牋?References 207?9 International dimensions 209牋?Cultural differences 2l1牋?Management philosophies and organization structures 2l7牋?The convergence thesis 220牋?Conclusions 223牋?References 227